Privacy policy of Penn Hill Flooring

We take the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via our website (referred to below as the "Site"). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
If you have any queries about the policy, please get in touch with us using the contact details set out below and we will do our best to answer your questions.

Penn Hill Flooring may amend this policy from time to time. Every time you wish to use our site, you should check this policy. You are not able to proceed with an enquiry on our Site unless you confirm that you agree with this policy. This policy was most recently updated in July 2019.

1. Collection, processing and use of personal information

You can visit our site without providing personal information. We will only store non-personal access information, such as the name of your Internet service provider, the page from which you are visiting, or the name of the requested file. This information is only analysed for the purpose of improving our offering and cannot be traced back to you.

Personal information is only collected if you voluntarily provide this information as part of your enquiry. We will use the information you supply without separate consent only to complete and process any enquiries.

We reserve the right to store customer data electronically for the sole purpose of communication of our services to any of our previous clients and you reserve the right for any of this information to be requested or removed at your request in writing to Penn Hill Flooring.

2. Forwarding personal information

It is our policy not to reveal or forward any personal information given to any third party. All of your personal information stored is used for the sole purpose of conducting our business by means of contact for past, present or potentially future custom.

3. Use of Cookies

We do not use direct personal tracking cookies within this website. Cookies are small text files which remain on your computer. Penn Hill Flooring does not require the use of such cookie data to use this website currently.

Most browsers will accept cookies by default. You can allow or prohibit temporary and stored cookies separately in your security settings. If you deactivate cookies it will not affect the features on our site and the ability to view our website.

4. Use of website statistic services

Use of Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses "cookies", text files which are stored on your computer, and which allow your use of the website to be analysed. Information created by the cookie regarding your use of the website (including parts of your IP address) is forwarded to and stored on a Google server in the US. Google will use this information to analyse your use of the website, to prepare reports regarding website activities for website operators and to provide additional services related to website and Internet use. Where applicable, Google will also forward this information to third parties, insofar as this is statutorily prescribed or the third parties are processing this data at Google's request. Respecting the Data Protection, we apply a procedure which excludes the website visitor's identification. You can prevent the installation of cookies by changing the settings in your browser software; however, we advise that if you do so you may not be able to fully utilise all functions of this website. By using this website you agree to Google processing the data collected from you as described above for the aforementioned purposes.

5. Data Security

Our website does not store any personal information provided via our contact form. Personal information captured on our contact enquiry form is forwarded to us electronically via email. The provided information is stored on our own personal computer and will only contain the basic information requested on our contact form. We do not link any financial details to your contact form information that you have previously submitted using our website contact form.

6. Changes to your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us. you also have the right to receive information free of charge about the data stored about your person, as well as a right to correction, blocking and deletion of this information if necessary.

7. Consent for e-mail advertising

You consent to receiving interesting offers by regular e-mail. Your e-mail address will not be forwarded to other companies. If you decide to discontinue receiving these services in the future, you can withdraw your consent at any time. To do this, please send an e-mail to, with "Unsubscribe from newsletter" in the subject line.

8. Contact Details

Tel: 01202 064366



9 Bank Chambers
Penn Hill Avenue
BH14 9NB

Tel: 01202 064366


9 Bank Chambers
Penn Hill Avenue
BH14 9NB

  • Monday 9:30am - 5:30pm
  • Tuesday 9:30am - 5:30pm
  • Wednesday 9:30am - 5:30pm
  • Thursday 9:30am - 5:30pm
  • Friday 9:30am - 5:30pm
  • Saturday 9:30am - 1:30pm
  • Closed Sunday & Bank Holidays